Shipping Policy

Thank you for shopping with HappySecret. We ship worldwide and are committed to delivering your order safely and discreetly.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options & Delivery Times

Shipping Method	Estimated Delivery
Standard International	10–20 business days
Express International	5–10 business days

Delivery times are estimates and may vary depending on your location, customs processing, and carrier delays. We are not responsible for delays caused by customs or local postal services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Please allow 24–48 hours for tracking information to become available.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your country. These charges are the responsibility of the customer and are not included in our prices or shipping costs. We recommend checking with your local customs office for more information.

Discreet Packaging

All orders are shipped in plain, unmarked packaging with no indication of the contents or our brand name on the outside.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at info@happysecret.store. We will do our best to assist you in locating your order.