Return Policy

At HappySecret, your satisfaction is important to us. Please read our return policy carefully before placing your order.

All Sales Are Final

Due to the intimate and hygienic nature of our products, all sales are final. We do not accept returns or exchanges for reasons such as change of mind, incorrect size selection, or personal preference. We strongly encourage you to review our Size Guide and product descriptions carefully before purchasing.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, we will make it right. Please contact us within 7 days of receiving your order at info@happysecret.store with the following:

Your order number
A clear photo of the damaged or incorrect item
A brief description of the issue

Upon review, we will offer a full refund or replacement at no additional cost to you.

Refund Processing

Approved refunds will be processed to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.